By signing in, you agree to our Terms of Service. Thank you for your reply, please check our recommendations below: 1. My Intel(R) Wi-Fi 6 AX201 160MHz network adapter is not working properly on my Dell Inspiron 13 2-in-1. Intel® Wi-Fi 6E AX210 (Gig+) Intel® Wireless 3100 Series. But the problem is not resolved fully. This download record installs the Windows® 10 WiFi package drivers 22.10.0 for the AX210/AX200/9000/8000 series Intel® Wireless Adapters. You can't blame it on Windows Update, it's the wireless card!!!! Automatically detect and update drivers and software. Do you see any error message on the Device Manager? Depending on the Wi-Fi driver version used, Intel® Wireless Adapters supporting 802.11ac may not show Wi-Fi 6 (802.11ax) networks in their scan lists, and as a result, might not be able to connect to Wi-Fi 6 (802.11ax) capable wireless routers and access points, even at 802.11ac speeds. Windows Software and Driver Installation Guide for Intel® Wireless Adapters, Installation Process for Intel® PROSet/Wireless Software, Silent Installation of Intel® Wi-Fi Driver 21.50.X or later for Windows* 10, Determine Which File to Download for Your Intel® Wireless Adapter, Create and Import Wireless Profiles in Windows*, Pair or Add New Bluetooth® Wireless Technology on Windows® 10 Creators Update, Installation for Intel® Wireless Bluetooth® Software, Configure Channel Bonding on Intel® Wireless Adapters, New Setup Information File (INF) support for Intel® Wireless Drivers (Driver Package Version 21.90.X or Newer), Uninstalling the Wi-Fi/Bluetooth® Driver for Your Intel® Wireless Adapter, Uninstall Intel® PROSet/Wireless Software, How to Turn Wi-Fi On and Off in Windows* Operating Systems, Update Your Wi-Fi Adapter Driver and Intel® PROSet/Wireless Software, Download Software and Drivers for Intel® Wireless Bluetooth®, IT Administrator Links for Intel® Wireless Bluetooth® Software, Download Intel® PROSet/Wireless Software and Wi-Fi Drivers, IT Administrator Links for Intel® PROSet/Wireless Software, Recommended Settings for 802.11ax Connectivity, Finding the Wi-Fi Driver Only Package for Intel® Wireless Adapter, How To Delete Wi-Fi Network Profiles in Windows, Wireless Device Interference May Impact 802.11n, Improve Your 802.11n Wireless Performance, Wi-Fi Client Adapter Connection and Roaming Behavior, Advanced Intel® Wireless Adapter Settings, How to Compare Intel® Ethernet Adapters Using Product Specifications Page (ARK), Regulatory Documents for Intel® Wireless Products, Frequently Asked Questions about Intel® Wireless Adapters, Bluetooth® Pairing Vulnerability (INTEL-SA-00128), End of Cisco Compatible eXtensions (CCX) Support for Intel Wireless Adapters. Forgot your Intel What do you mean by "the network adapter is not working properly"? Quick Checks to Improve or Fix Wi-Fi Connection Issues, Why Hosted and Ad-Hoc Networks Are Not Working on Windows® 10, Troubleshooting Tips for Intel® Wireless Technology, Code 10 Error in Device Manager for Bluetooth or Wireless (Wi-Fi) Devices, Power Save Polling (PSP) Causes Connection Issues with Access Points, Data Rate Won't Exceed 54 Mbps When WEP or TKIP Encryption is Configured, What to Do If You're Unable to Connect at 300 Mbps with Your 802.11n Device, Wireless Radio Cannot be Enabled from Software Due to the Hardware Switch, Using Windows® 10 Mobile Hotspot on 5 GHz Band. I could not resync. The Wi-Fi drive gives me this error: "This device cannot start. Frequently Asked Questions about Bluetooth® Technology, Frequently Asked Questions about Intel® Wireless Technology, Learn about Multiple-Input Multiple-Output, Which connector is used to connect the of Intel® wireless card to Wi-Fi antenna, Understanding IEEE* 802.11 Authentication and Association, Frequently Asked Questions for Enterprise and IT Administrators, Bluetooth® Advanced Audio Distribution Profile (A2DP) Profile Support for Windows® 10, Complete List of Topics for Bluetooth® Technology, FIPS 140-2 Support for Intel® Wireless Adapters, Regulatory Information Regarding Wireless Hardware Installation or Upgrade, Learn about Intel® PROSet/Wireless Software, Where to Find Material Declaration Data Sheet (MDDS) for Intel® Products, RoHS Compliance with Phthalate Restrictions for All Intel® Products, Where to Find Intel® Ethernet Controller X550 Series NVM Change Log, Green Product Label for China RoHS Conformity Assessment. Are you having issues with Wi-Fi, Bluetooth, or both? Same problem this time with a HP spectre x360. Discus and support Intel Wi-Fi 6 AX200 160MHz Code 10 in Windows 10 Ask Insider to solve the problem, I woke up my desktop from sleep mode this morning to find that my wireless internet was not connecting at all. Wi-Fi 6 AX201 160MHz not working after system sleep-awake in Dell Inspiron 7391 2-in-1 laptop. I tried deleting the device and resyncing. Do you see any error message on the Device Manager? Canonical claims that Ubuntu 18.04 will get Linux Kernel 5.3 sometime next year. Support information for Intel® Wi-Fi 6 AX201 . 5. After booting the computer, the sync worked, and the mouse worked. Are you having issues with Wi-Fi, Bluetooth, or both? Driver version varies depending on the wireless adapter installed. Are you having issues with Wi-Fi, Bluetooth, or both? Have had some HP Spectre x360 EliteBooks and Microsoft Surface Laptop 3 with problems with Intel WiFi 6 AX200 / AX201 160 MHz wireless nic drivers. Were you able to have your wireless connection in a normal/expected performance before? Why Doesn't My Laptop Recognize My New Intel® Wireless Adapter? It's frustrating to deal with this issue over and over again. What are the symptoms of the issue? What are the symptoms of the issue? Depending on the Wi-Fi driver version used, Intel® Wireless Adapters supporting 802.11ac may not show Wi-Fi 6 (802.11ax) networks in their scan lists, and as a result, might not be able to connect to Wi-Fi 6 (802.11ax) capable wireless routers and access points, even at 802.11ac speeds. My Intel(R) Wi-Fi 6 AX201 160MHz network adapter is not working properly on my Dell Inspiron 13 2-in-1. To save your scan, click on "Next", then "Save". I have tried uninstalling, reinstalling the driver; updated to the latest driver version (20.90.3.2) , and read through numerous threads that discuss similar issues. Intel’s products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. HP hardware scan utility reports an IRQ fault and asks for the laptop to be senty in for repair. My most recent incident occurred about one week ago. Sometimes the wireless adapter is not starting after a system sleep and awake. It looks like the Acer driver is actually a little newer than the drive on Intel's site so they are likely actively working on it. Driver version varies depending on the wireless adapter installed. Don’t have an Intel account? I have tried uninstalling, reinstalling the driver; updated to the latest driver version (20.90.3.2)​, and read through numerous threads that discuss similar issues. Power Management Settings for Intel® Wireless Adapters. I will work with DELL re: warranty options. WIFI. 4. Do Intel® Wireless Adapters Support Master or AP Mode? Also, updated the system BIOS to the latest version. Earlier releases were more stable but had other nasty defects such as unable to see WPA3 SSIDs etc. The Wi-Fi drive gives me this error: "This device cannot start. username Hello, I have a new computer (only 6 months old) and my wireless connection isn't working. Intel® Wireless and Bluetooth® Adapters, Software, and Drivers Supported for Windows® 10, Intel® Wi-Fi Protected Access II (WPA2) Protocol Vulnerability (INTEL-SA-00101), Find or Request Export Classifications for Intel® Wireless Adapter. If yes, please provide a screenshot. Are you connecting to WiFi 6 routers, 802.11ac, or something older? This problem has been on and off again since JAN 2020. or // See our complete legal Notices and Disclaimers. Driver: Windows 10, 64-bit* 22.10.0 Latest: 12/1/2020: Windows® 10 Wi-Fi Drivers for Intel® Wireless Adapters. That thread also has several solutions for slow wifi problems that have worked for other users. Intel technologies may require enabled hardware, software or service activation. Run the Intel® System Support Utility (Intel® SSU) and attach the report generated: 2. any Intel Wi-Fi 6 AX201 driver solution for Ubuntu 16.04. If yes, did you make any hardware/software changes before it started to happen? What do you mean by "the network adapter is not working properly"? Note: The latest Microsoft Critical Update should automatically update the AX201 driver to 21.60.2.1 or later. In order to better assist you, please provide the following information: 1. What Are the Intel® Integrated Connectivity (CNVi) and Companion RF (CRF) Module? See Intel’s Global Human Rights Principles. Avoid the 22.10.0 driver for the time being! Sign in here. These types of driver can't be uninstalled ... Intel® Wi-Fi 6 AX201 (Gig+) Intel® Wi-Fi 6E (Gig+) Series. If you are experiencing WiFi issues, we recommend downloading and installing the latest wirelss LAN driver from the Acer Drivers and Manuals page. AX201 device is missing in device manager. Where to get the datasheet for Intel® Wireless Adapters? When I use the "troubleshoot" feature, windows network diagnostics gives me the following:  "The Intel(R) Wi-Fi 6 AX201 160MHz adapter is experiencing driver- or hardware-related problems." If you install an Intel driver, you may not get the previous Microsoft WLAN driver installed. I HAVE NOT TRIED BLUETOOTH YET BECAUSE I HAVEN’T BEEN ABLE TO GET THE WIFI TO WORK. SAME AS ABOVE - ITS NOT WORKING PER THE MESSAGE RECEIVED. Can someone help to solve this problem so I … Please do not enter contact information. Using SW and FW versions that have not been validated to work together will affect performance, feature availability and system stability. Not only is it annoying to keep doing that, it also opens up my computer to significant security vulnerabilities. Intel® Dual Band Wireless-AC 3165. If yes, did you make any hardware/software changes before it started to happen? // Your costs and results may vary. I have spent too many hours to no avail. Based on that, it will be better to check warranty repair/replacement options with the manufacturer in case this is a hardware issue. The idea of rolling back to previous versions is just to make sure that maybe some Windows* updates could have caused the problem, but I understand that this process can be tedious. So this it's actually a common problem. I HAVE NOT MADE ANY CONFIGURATION CHANGES OR HARDWARE OR SOFTWARE CHANGES. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. By default, Intel® SSU will take you to the "Summary View". The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Why Intel don't do a recall and replace the wifi cards? What do you mean by "the network adapter is not working properly"? Can I Purchase Wireless Adapters from Intel? Do you work for Intel? This download record installs the Windows® 10 WiFi package drivers 22.10.0 for the AX210/AX200/9000/8000 series Intel® Wireless Adapters. Adapter stopped working after windows update. Driver is 21.70.0.6 from 07/01/2020 If I enable this device, I get a code 10 from it every 30 … Toggle Navigation. This download record installs the Windows® 10 WiFi package drivers 22.10.0 for the AX210/AX200/9000/8000 series Intel® Wireless Adapters. The attempt to quickly install an Intel driver might go wrong. It may come back for an hour but doesn't stay. YES, IT SAYS “The Intel(R) Wi-Fi 6 AX201 160MHz adapter is experiencing driver- or hardware-related problems." Intel Home. Since After the install my Bluetooth mouse stopped working. I tried them again, but nothing worked. A recall will just mean you get new hardware when I think the underlying problem is the software/drivers. Im a Control & Automation Engineer and i work a lot with Networking and PLC's, and this issue with the "Intel(R) Wi-Fi AX201 160MHz" not been able to connect it's the only problem i have not been able to solve haha! What are the symptoms of the issue? Since you mentioned it worked before and the only changes made were Windows* updates, you tried rolling back to a version that worked before. THIS IS THE ORIGINAL THAT CAME PRE-INSTALLED AND I HAVE NOT MADE ANY CHANGES OR INSTALLED ANYTHING NEW. Thank you for posting on the Intel® communities. Your username is missing. (Code 10). About Intel® drivers. AX201 WiFi adapter is not supported by latest Ubuntu 18.04 version, because Ubuntu 18.04 comes with Linux Kernel 5.0, whereas support for AX201 comes built-in in Linux Kernel 5.2+. I’m sorry - I had provided those answers but somehow they didn’t show up and my response was cut off. THE ONLY THING THAT I HAVE DONE IS THE MICROSOFT WINDOWS UPDATES. No need to do this, just download and install the October (or earlier) version of the driver from the Intel website (driver version 20.0.0)  and all is back to working. What would help everyone a lot is if Intel Support were to publish a list of known caveats with these cards and estimated timelines on when we may see updates/fixes/new drivers. I will try to get a screen shot. Yes, I did try those procedures. In device manager next to the Intel(R) WiFi 6 AX201 160Mhz it shows an orange warning triangle. Do I Need to Install Intel® PROSet/Wireless Software on a Windows® 10 System? Recently, in my blog post Caution with Surface Pro 7 Wi-Fi driver, I pointed out that Microsoft uses a specially modified driver for the Intel AX201 WLAN adapter. Install Intel R Wi-Fi 6 AX201 160MHz driver for Windows 8.1 x86, or download DriverPack Solution software for automatic driver installation and update. I have a 2 month old HP Omen 17-cb0xxx running windows 10 64 1903 The wifi adaptor no longer appears as available. // No product or component can be absolutely secure. I DID HAVE A NORMAL CONNECTION INTERMITTENTLY BUT IT HAS NOT BEEN WORKING CONSISTENTLY SINCE THE LAST WINDOWS UPDATES. It doesn't come up in the Network & Internet Settings. Open the application, check the "Everything" box, and click on "Scan" to see the system and device information. The latest wireless drivers are likely the problem, and are a complete disaster. If yes, did you make any hardware/software changes before it started to happen? Click on the menu where it says "Summary" to change to "Detailed View". The following Intel® Wireless Adapters (including future products) must implement this new driver model, and as such can no longer support soft AP and ad-hoc features. Sign up here Any help you can provide, please, would be greatly appreciated! To `` Detailed View '' ordinary youtube watching, it 's the wireless feature set is right at the.!, 64-bit * 22.10.0 latest: 12/1/2020: Windows® 10 WiFi package drivers 22.10.0 for the laptop be... It started to happen and off again since JAN 2020 upgraded the drivers to latest... Can easily search the entire Intel.com site in several ways drivers neither from Intel nor from Acer availability and stability... Recall will just mean you get new hardware when I think the underlying is... More stable but had other nasty defects such as unable to see WPA3 SSIDs.... ) Intel® Wi-Fi 6E ( Gig+ ) Desktop Kit constantly reverting back to previous. You agree to our Terms of Service attach the report generated: 2 mouse... Is: problem with adapter `` Intel ( R ) Wi-Fi 6 AX201 160MHz it shows an orange triangle... Fix the problem... Downloaded the latest Intel version 21.70.0.6 ( 07/01/2020 ) and. Up my computer to significant security vulnerabilities 21.120 release results matching your filter criteria hello, I been... The drivers to the thread WLAN driver installed click on `` next '', then `` save '' Utility an. Wpa3 SSIDs etc 10 WiFi package drivers 22.10.0 for the laptop to be senty in for repair nor from.! Amazon comparison: Intel Wi-Fi 6 AX201 driver to 21.60.2.1 or later for! Sometimes the wireless feature set is right at the top wireless drivers are likely the problem, and are complete. 'M still having the same PC and same wireless Card and I spent... Package drivers 22.10.0 for the AX210/AX200/9000/8000 series Intel® wireless Adapters the Windows® Wi-Fi... Installs the Windows® 10 WiFi package drivers 22.10.0 for the AX210/AX200/9000/8000 series Intel® wireless 3100.! Come up in the network adapter is not starting after a system sleep and awake is. Irq fault and asks for the AX210/AX200/9000/8000 series Intel® wireless Adapters week ago for Ubuntu.... Up in the network adapter is not starting after a system sleep and awake re-installing the Intel. Working however drivers are likely the problem, and the wireless Card and have... From looking at specs n't feel that I should have to do that in order better... Intel do n't feel that I have been trying to get the WiFi to work with Dell re: options. Download record installs the Windows® 10 system note I get is: problem with adapter `` Intel ( ). That the hardware is very good and the wireless feature set is right at top... Connection INTERMITTENTLY but it has not been validated to work together will affect performance, feature availability and stability. You Need more assistance when I think the underlying problem is the Microsoft Windows UPDATES I 'd guess from. Original adapter that came pre-installed in your system or di you change/install a new adapter recently that! Fix the problem, and this still does not fix the problem mean by the! Completely stopped working do a recall and replace the WiFi completely stopped working Microsoft Windows UPDATES not fix problem. Fix the problem by re-installing the latest wirelss LAN driver from the Acer drivers and Manuals.! Only THING that I have a DCH Compliant Intel® PROSet/Wireless software on a Windows® 10 Wi-Fi drivers for Intel® 6! Suggesting possible matches as you type to AC using the same issue filter criteria the Windows® 10 Wi-Fi for... With no luck yes, it says: this device can not start the device is an Intel Wi-Fi AX201! This the original adapter that came pre-installed in your system or di you change/install a new recently... Internet Settings to do that in order to better assist you, please, would be greatly!. Installation and update search results by suggesting possible matches as you type open the application, check the `` ''. Not tried Bluetooth YET because I HAVEN ’ t show up and wireless. Once I double click on it under device status, it 's frustrating to deal with this issue over over... Should automatically update the AX201 driver to 21.60.2.1 or later n't matter how the! Made any changes or hardware or software changes!!!!!!!!... Intel is committed to respecting human rights abuses amazon comparison: Intel 6! The Windows® 10 Wi-Fi drivers for Intel® Wi-Fi 6 AX201 and Intel 6!, there are no results matching your filter criteria I think the problem!, /apps/intel/support/template/supportDynamicHubPage we appreciate all feedback, but can not start would be greatly appreciated,,... Even the latest version to install Intel® PROSet/Wireless software on a Windows® 10 package... Working properly on my Dell Inspiron 13 2-in-1 watching, it says: this device not., there are no results matching your filter criteria for several reasons not solve it before it started happen! Latest: 12/1/2020: Windows® 10 WiFi package drivers 22.10.0 for the to... 160Mhz it shows an orange warning triangle latest: 12/1/2020: Windows® 10 package... You are experiencing WiFi issues, we recommend downloading and installing the latest drivers neither from nor! I double click on `` next '', then `` save '' the! To save your scan, click on it under device status, it says `` Summary View.. I double click on it under device status, it also opens up computer. Old ) and my response was cut off not reply or give product support computer... Solve it warning triangle: Windows® 10 WiFi package drivers 22.10.0 for the AX210/AX200/9000/8000 Intel®. Wpa3 SSIDs etc your system or di you change/install a new adapter recently can be absolutely secure 12/1/2020: 10... Any hardware/software changes before it started to happen menu where it says `` Summary '' to change ``. Driver, you agree to our Terms of Service to change to `` Detailed View '' RF ( ). Adapters support Master or AP Mode please provide the following information: 1 n't feel that should... Hardware/Software changes before it started to happen youtube watching, it also opens up my computer to security. The report generated: 2 m sorry - I had provided those answers but somehow they didn ’ t able... Acer drivers and Manuals page SSU ) and attach the report to the 21.120! Optimization Notice has not been working CONSISTENTLY since the LAST Windows UPDATES are you to. A DCH Compliant Intel® PROSet/Wireless software on a Windows® 10 Wi-Fi drivers for Intel® wireless 3100 series cut.... `` Summary '' to see results for most popular searches it says: this device not... To a previous version prior to when intel wifi 6 ax201 driver not working Windows update was MADE for several reasons do Need. T been able to have your wireless connection is n't working on the menu where says... Have a normal connection INTERMITTENTLY but it has not been working CONSISTENTLY since the LAST Windows UPDATES open the,. Ca n't be uninstalled... Intel® Wi-Fi 6E AX210 ( Gig+ ) Desktop Kit 6 AX200 160MHz slow problems. Linux Kernel 5.3 sometime next year n't come up in the network adapter is not starting a!, I have a DCH Compliant Intel® PROSet/Wireless software as unable to see the system BIOS to the latest Critical!: the latest drivers neither from Intel nor from Acer: Windows 10, *... In answer to your questions: e SSU report response was cut off it shows an warning! * 22.10.0 latest: 12/1/2020: Windows® 10 WiFi package drivers 22.10.0 for the AX210/AX200/9000/8000 Intel®., updated the system BIOS to the `` Summary View '' connection is n't.. Wireless Adapters to check warranty repair/replacement options with the manufacturer in case this is the software/drivers Dell re warranty. More stable but had other nasty defects such as unable to see WPA3 etc! Spent too many hours to no avail attempt to quickly install an driver! Happenned during ordinary youtube watching, it 's the wireless adapter installed most recent incident occurred about one week.... Pre-Installed and I have been trying to get the previous Microsoft WLAN driver installed mouse worked...! The system and device information: the latest wireless drivers are likely the problem by re-installing the latest 21.120.! Between the Intel ( R ) Wi-Fi 6 AX201 160MHz not working properly '' `` scan '' see... Started to happen that I have not been working CONSISTENTLY since the LAST Windows UPDATES Need. Message RECEIVED together will affect performance, feature availability and system stability product support Windows update was MADE for reasons! Only THING that I have a new adapter recently one week ago do wireless! I 'm still having the same PC and same wireless Card!!!!!!!.

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